
FQA
Do you have certification for safety?
Yes. All of our products carry the official CE marking and comply with EU EN-71 safety standards, along with other required regulations and test reports. Each item is verified to meet the highest standards for quality and safety before it reaches your hands.
Where are my orders shipped from?
All orders are carefully packed and shipped from our warehouse in the Netherlands, ensuring quick delivery and secure packaging.
Do you ship to my country?
If you are able to place an order, it means we can ship to your location. All orders are dispatched from our warehouse in the Netherlands. On top of NL, we currently also deliver to the following EU countries:
- Austria
- Belgium
- Croatia
- Denmark
- Estonia
- Finland
- France
- Germany
- Italy
- Latvia
- Lithuania
- Luxembourg
- Poland
- Portugal
- Slovakia
- Slovenia
- Spain
We aim to keep international shipping as smooth and affordable as possible for every customer.
Can I return a product if I change my mind?
Yes. You can return your order within 30 days, provided it’s unused and in its original packaging. Please see our Return Policy for full details.